Your Host, Blair Thielemier
The last two years Blair’s primary focus has been elevating the profession of pharmacy through advanced clinical services. She regularly shares information about pharmacy consulting services on her blog at BTPharmacyConsulting.com, through her column at Pharmacy Times and by guest-hosting the internet radio show The Pharmacy Podcast. Blair is the author of the Amazon bestselling book How to Build a Pharmacy Consulting Business.
She is the founder of Pharmapreneur Academy, an online teaching platform where she guides pharmacist-entrepreneurs through the process and barriers of building a pharmacy consulting business.
Blair believes the shift to value-based instead of volume-based pharmacy services is an opportunity pharmacists should actively pursue. Using the power of the internet, she has been dedicated to sharing information on pharmacist billing options, collaborative practice models, point of care testing programs and marketing pharmacy services.
Her career has developed around helping community pharmacies in Northeast Arkansas, providers in primary care and post acute care stakeholders improve CMS quality measures. For the past two years, Blair has been building an independent MTM consulting business with the goal of helping busy independent community pharmacies improve quality measures and decrease penalty fees. She helps pharmacies build clinical service programs, such as MTMS, immunization and smoking cessation programs using collaborative practice agreements.
She has completed the APhA MTM and Immunization Certifications. In 2016, she was responsible for building and presenting the ACPE accredited Community Pharmacy MTM Enhancement Workshop.
In her spare time, she enjoys spending her time exploring Central and South America with family and friends.
Blair is currently focused on hosting the first virtual pharmacy conference at ElevatePharmacySummit.com. The Elevate Pharmacy Virtual Summit debuts April 5-9, 2017 and explores new opportunities in pharmacy services. The Summit’s focus is achieving quality and ROI through innovative business and practice models.
Nicholas Dorich is the Sr. Manager, Professional Relations at Pharmacy Quality Solutions, Inc (PQS). He manages PQS relationships with pharmacy clients, as well as implementation and tracking of medication-related quality measure performance. Additional duties include development and tracking of valuable resources and insight on quality measures, including education and training for pharmacy teams, leadership and frontline practitioners. In this role, Nicholas also works to develop and design reporting for pharmacy clients along with reporting capabilities for the EQuIPP dashboard that extend beyond the Medicare Star Ratings.
Prior to PQS, Nicholas led activities related to professional affairs, education and research at the National Association of Chain Drug Stores (NACDS) and NACDS Foundation. This included projects researching and implementing strategies to improve public health outcomes focusing on improving immunization rates, removing barriers to administering immunizations and responses to public health emergencies. Other projects included development of the NACDS Foundation Scholars Program, design of a funding program to improve transitions of care involving appropriate medication use and development of pharmacy education, continuing education and training courses.
Nicholas earned his PharmD from the University of Rhode Island College of Pharmacy in 2011 and completed an Executive Residency with the National Association of Chan Drug Stores Foundation in 2012. As a student pharmacist, Nicholas served as a Student Representative for the Rhode Island Pharmacists Association; working with the association to coordinate legislative efforts to allow for pharmacist immunizing authority with the University of Rhode Island College of Pharmacy and other public health advocates. Nicholas remains as an active member with the American Pharmacists Association (APhA).
DeArcy Vaughan, PharmD, MBA, BCACP, CDE, CTTS is currently a Manager of Clinical Pharmacy in Risk, Quality, Network Solutions for United Health Group/ Optum Insight in Jacksonville, Florida. She is a subject matter expert in medication adherence. She advises providers on how to create systems within their practice to improve patient adherence and to maximize their STAR quality ratings in the medication adherence metrics. DeArcy worked for many years as a Health Systems Pharmacy Manager with Walgreens at Family Care Partners- Northside. There she ran the tobacco cessation program and facilitated diabetes classes for the ACO. She is a past-president of the Duval County Pharmacy Association.
Leigh Ann Grasso
Dr. Leigh Ann Grasso opened her first Annie’s Apothecary in 2007. The pharmacy flourished in providing custom compounded medications and overall wellness support to its patients. Her second store opened in 2013. Both stores focus on educating practitioners and customers in improving their well-being through customized solutions. As the staff as grown, Annie’s Apothecary continues to broaden patient services with complementary healthcare including consultations and medication therapy management.
Mary Ann Kliethermes
Mary Ann Kliethermes graduated from University of Michigan in 1977 with a Bachelor of Science in Pharmacy and from the Philadelphia College of Pharmacy and Science with a Doctor of Pharmacy in 1981. Her career has taken her from clinical practice within a hospital, through home infusion followed by ambulatory practice to academia. She currently is Vice-Chair – Ambulatory Care and Professor at the Chicago College of Pharmacy, Midwestern University where her primary responsibilities are to further develop clinical pharmacy practice research and support practice faculty in advancement of services, mentoring and scholarship. Current initiatives include developing, supporting and executing practice based research proposals, and clinical pharmacy services using Medication Optimization in new health care models and within value-based payment systems.
She has served as Chair of the Section of Home, Ambulatory and Chronic Care for the American Society of Health-System Pharmacists (ASHP) and represented ASHP at the Joint Commission Ambulatory Professional and Technical Advisory Group and The Care Transitions Work Group of the Physician Consortium for Performance Improvement and on the Ambulatory Patient Safety Technical Advisory Panel for ASPE/HHS. She is a member of the ASHP SAG on Clinical Business Development. Mary Ann has been involved with the Pharmacy Quality Alliance (PQA) since its inception and has served as APhA’s representative to PQA. She is a new Board Member of PQA, a member of the Quality Metric Expert panel. She is past chair for the APhA PCMH/ACO SIG. Mary Ann has been awarded Pharmacist of the Year and the Shining Star Award from the Illinois Council of Health System Pharmacists, the Distinguished Service Award and Leadership Award from ASHP, Chicago College of Pharmacy Outstanding Faculty Award and most recently the Distinguished Leadership in Health-System Pharmacy Practice from ASHP.
Sue Paul is a pharmacist, entrepreneur and small business owner with over 20 years experience in the industry. She is following a non traditional path by assisting physicians in managing chronic disease state medications, implementing pharmacogenetic testing / analysis for complicated patients, and compiling current medication lists for their patients. She enjoys educating clients on all aspects of medication which empowers them to take control of their health. Current worksites include physician’s offices, nursing homes, employer groups, independent drug stores and in-home patient visits. She is President and Founder of SyneRxgy Consulting, LLC, a concierge pharmacy service.
Amina Abubakar, PharmD, AAHIVP Owns and operates her Independent Pharmacy, Rx Clinic Pharmacy in Charlotte, NC. She is a Board Certified HIV Pharmacist and Certified in Precision Medicine. She has fostered an environment that showcases the significance of community pharmacist by collaborating with Physicians and expanding pharmacist led clinical services in her community. These collaborations have helped her medical providers prepare to thrive in the pay for performance. Currently she shares her passion for pharmacy advancements with pharmacists, parents and policymakers all over the country through Pharmacogenomics. She was invited to the White House Office of Science and Technology Policy and to the FDA to discuss her pharmacogenetic program which supports The Precision Medicine initiative.
As a single mother of three children under the age of 3, Suzanne Keyes attended the pharmacy program at Southwestern Oklahoma State University. Once graduating the 3 year BS program in just under 2 ½ years, she went on to enter her profession as a retail pharmacist in her home town of Dallas. Within 2 years of completing her BS degree, she returned to western Oklahoma, took a new staff position at the local hospital, married & blended a family of 5 and enrolled in the non-traditional PharmD pathway offered by the University of Oklahoma. Suzanne obtained her Doctor of Pharmacy in 2004. Over her 20 year career, Suzanne has had additional experience in retail management, nursing home consulting and handling prior authorization claims for a large pharmacy benefits manager.
Almost 5 years ago, Suzanne & her husband Mike built Keyes’ Compounding in Elk City, Oklahoma. What once began as a cash model, compounding only facility eventually was transformed into an insurance based hybrid pharmacy. Suzanne has expanded her practice to include a more holistic approach to wellness. Realizing she is one of the only functional medicine pharmacies in the state, Suzanne offers a wide variety of more advanced, specialized testing including: neurotransmitter testing, hormone testing, IgG food sensitivity testing, micronutrient deficiency testing, microbiome and GI profile testing, SIBO/parasitology testing, etc.
In addition to several academic & professional recognitions and awards, Suzanne’s most recent accomplishments and ventures include becoming a Fellow with the American College of Apothecaries and is currently enrolled in the multi-year certification program through the Institute for Functional Medicine.
Above all, Suzanne admits her greatest accomplishments include her 19 year marriage and her three children, sons Tyler and Taylor (26) and daughter Alyx (25)… and mastering her 100 th anniversary model Harley Davidson Heritage Softail.
Bold. Adaptive. Innovative. The Kelley-Ross Clinical Pharmacy Institute is about attaining the future of pharmacy, and managing that division is Josh Akers. Josh graduated from Washington State University in 2007, completed a residency at Virginia Mason Medical Center in 2008, and has been with Kelley-Ross ever since. Josh oversees their in-home med coaching and transitions of care programs, serves as Residency Director for the Community Pharmacy Residency Program and is an Assistant Clinical Professor at the University of Washington. He serves on the board of directors for the Senior Housing Assistance Group (SHAG) Community Life Foundation and has participated in various advisory groups on a variety of topics. He most recently was awarded the Upsher-Smith Excellence in Innovation award in Washington, as well as part of the Kelley-Ross team that received the APhA Pinnacle award for Group Practice.
Dr. Thomas Barus is President of Barus Consulting LLC, a management consulting company focused on developing strategy and executing to the objectives of his clients in the Pharmacy Industry.
Currently, Dr. Barus is working with Ideal Protein to lead International and Domestic Business Development through the Pharmacy channel as well as the Business Intelligence team.
Dr. Barus has over 11 years experience in the Pharmacy industry where he has worked in the Pharmacy Retail, Pharmacy Benefit Manager (PBM), and Health Insurance businesses.
In his recent career, he acted as contributing strategist in product and formulary development for the now largest Medicare Prescription Drug plan in the United States, designed financial models in support of manufacturer negotiations and overall organizational value, developed and managed the data warehouse, data delivery, informatics, and analytics for a Fortune 10 corporation’s government healthcare business, led various IT capital projects in support of Client needs, and developed innovative strategic solutions to assist in Client growth.
Dr. Barus holds is Doctor of Pharmacy degree from Duquesne University with advanced training in Pharmacoeconomics and completed his Residency at Highmark Blue Cross Blue Shield where he completed various clinical clerkships including Specialty Pharmacy, Medical Management, Pharma Contracting, Pharmacy & Therapeutics, and Clinical Program Management.
As an industrial engineer on the Parata Consulting team, Brian Cristobal has been behind the counter of more than 200 pharmacies. With experience in diverse pharmacy settings — from independent pharmacies to national chains to the Department of Defense — Brian offers a unique perspective on efficiency in the pharmacy. Before joining the Parata team in 2010, he spent three and a half years as an industrial engineer in a manufacturing setting. Brian holds a B.S. in Industrial and Systems Engineering from North Carolina State University and a Lean Six Sigma Greenbelt certification with an emphasis in health care.
Kate Morton completed her Doctor of Pharmacy degree at the University of New Mexico College of Pharmacy. Following graduation, she completed a PGY-1 Community Pharmacy Residency through UTEP/UT Austin Cooperative Pharmacy Program at Centro de Salud Familiar La Fe, an FQHC along the US-Mexico border. Currently, Kate is the Director of Pharmacy Services at Southwest CARE Center in Santa Fe, New Mexico. Her professional interests include: Community health, opioid overdose prevention, HIV, clinical pharmacy services.
Randy McDonough is co-owner of Towncrest, Solon Towncrest, and Towncrest Compounding Pharmacies. He is also co-founder/co-owner of Innovative Pharmacy Solutions. He oversees Towncrest Pharmacy’s clinical services including MTM services, nursing home consulting, wellness screenings, immunizations, and adherence services. He is responsible for development, implementation, and quality assurance for all aspects of the clinic and services. He is board certified in geriatrics and as a pharmacotherapy specialist.
Randy has published and presented extensively on the subject of pharmaceutical care and MTM in the community pharmacy setting. In particular he is recognized for his efforts in developing and implementing patient care services. He has co-authored a book on pharmaceutical care and has written chapters for several other texts. He has presented nationally and internationally on pharmaceutical care, MTM services and Performance Measures in the community pharmacy setting. He currently writes a column for Pharmacy Today titled “MTM Pearls”
Randy is a member of the American Pharmaceutical Association (Board of Trustee), National Community Pharmacists Association, American Society of Consultant Pharmacists, American College of Clinical Pharmacy, and the Iowa Pharmacists Association. He has served in various roles in these organizations. His areas of interest include community-based outcomes research, pharmaceutical education, geriatrics, disease state management, student development, and the development of patient care initiatives in the community pharmacy setting.
Sandra Leal is the Vice President for Innovation at SinfoniaRx, a provider of medication therapy management services nationally. Dr. Leal is working to establish integrated clinical pharmacy services in a variety of settings including a hospital discharge program, integrated behavioral health clinics, and accountable care organizations. She is utilizing tele-health, gaming, and other strategies to scale resources to communities, clinicians, and patients.
Dr. Leal received her PharmD from the University of Colorado and her MPH in Public Health Practice from the University of Massachusetts. Dr. Leal completed her residency at the Southern Arizona VA Health Care System and a Primary Health Care Policy Fellowship with the Department of Health and Human Services. Her work has been published in Diabetes Care, Advances in Chronic Kidney Disease, American Journal of Health-System Pharmacy and a discussion paper published by the Institute of Medicine entitled, “Patients and Health Care Teams Forging Effective Partnerships”.
Her programs are a two-time recipient of the APhA Foundation Pinnacle Award, ASHP Best Practice Award in Health-System Pharmacy and the National Association of Community Health Centers Innovative Research in Primary Care Award. Dr. Leal was recognized as APhA’s Good Government Pharmacist-of-the-Year for her advocacy work on pharmacist provider status and has been elected to serve on the APhA Board of Trustees.
Azim Nagree is the President, Digital Solutions at Digital Pharmacist Inc. (formerly RxWiki). From 2013 to 2016, prior to joining Digital Pharmacist Inc., he held the position of executive director, client services and operations at Spiceworks, where he built and led a global team of 70. From 2008 to 2013, he also held the position of director of business operations and monetization at Spiceworks. Azim served as senior strategy consultant, Corporate Strategy at Dell from 2004 to 2007 and was an industry associate at Bain & Company from 2000 to 2002. Mr. Nagree holds a BCom/LLB from Bond University in Australia and an MBA in Strategic Management from Wharton School of Business.
Dr. Lisa Faast is currently the Vice President of Marketing at Pharmacy Development Services. Her path to PDS began with starting her own pharmacy in California in 2006. While an independent pharmacy owner, Dr. Faast received many accolades including making the INC. 500 list of fastest growing private companies and winning PDS’ Entrepreneur of the Year. In addition to her marketing role, Lisa has been in charge of developing profitable strategies for PDS member pharmacies and runs the popular data mining program. She currently lives in California with her husband and 3 boys. More information about PDS can be found at pharmacyowners.com.
Dr. Anna Garrett has been a clinical pharmacist for over 20 years and has worked in a variety of practice settings. While traveling her career path, she discovered that working with women in midlife is her true passion. Dr. Anna offers her clients a variety of services including hormone balancing, weight loss, GeneSNP testing and health coaching designed to help women in perimenopause and menopause escape from hormone hell and feel amazing in their bodies so they can rock their mojo through midlife and beyond.
Dr. Anna is a Doctor of Pharmacy and Board Certified Pharmacotherapy Specialist. She is also a Certified Intrinsic Coach®, and has studied through the American Academy of Anti-Aging Medicine.
Brendan Alan Barrett is a top sales producer who has generated millions of dollars in revenue.
In addition to running his own sales organization in the civil engineering and construction industry, Brendan provides coaching and consulting to sales teams and business owners. His practice focuses on identifying and prioritizing prospects that can be turned into sales quickly.
In doing so, Brendan helps his clients to generate revenue and customer testimonials that fuel more scalable and less labor intensive business development efforts for year-over-year growth.
Brendan’s first book, READ WRITE DO Professional Development and Career Success Playbook, as well as www.StartInPhx.com are dedicated to the mission of career and business success without student debt.
Chad R.Worz received his Bachelors of Science and post-B.S. Doctor of Pharmacy from the University of Cincinnati in 1996 and 1998. He developed an innovative clinical practice in the long term care setting in Ohio and directed the pharmacy practice of a regional, independent pharmacy serving 10,000 residents in long term care. In July of 2007, Chad established Medication Managers, LLC, whose mission is to educate and serve nursing home residents, nursing home administration, long term care pharmacies and the public through a comprehensive knowledge of medication use, geriatric pharmacy and the systems that manage the pharmaceutical care of the elderly in the United States. Medication Managers, LLC has expanded to provide consulting services to over 35,000 nursing home, assisted living and developmentally disabled residents in 30 states.
In 2016, he was awarded the Arthur C. Glasser, Distinguished Alumni Award from the University of Cincinnati, College of Pharmacy where he is an Adjunct Assistant Professor of Pharmacy Practice and a member of the Dean’s Executive Advisory Board. He is President-Elect for 2017 and a former Board Member at the American Society of Consultant Pharmacists. He is a member of Humana’s National Pharmacy and Therapeutics Committee.
Michael Haulsee, PharmD is CEO and Founder of TCS Coaching and Business Consulting, a consultancy that provides strategic operational, marketing, and organizational support to individuals and businesses within the specialty pharmacy and pharmaceutical industries. MIke Haulsee’s experience is gained through his involvement within many facets of the pharmaceutical industry; manufacturing to wholesale to retail.
Dr. Haulsee has owned pharmacy businesses worldwide, developed pharmaceutical manufacturing companies, assisted in the successful formation of international specialty pharmacies, and has become keenly knowledgeable of foreign cultural and regulatory differences. For over 20 years, Dr Haulsee has assisted many small to medium sized businesses within the pharma industry to development more than $150 million in revenue. From entrepreneurs, start-ups, to established businesses, Dr Haulsee’s continues to impart his unique talent to coach others to their “next steps for success.”
Troy Trygstad, PharmD MBA PhD, is Vice President of Pharmacy Programs for Community Care of North Carolina (CCNC), an organization providing medical homes for 1.4 million Medicaid recipients. Under his direction at CCNC, the Network Pharmacist program has grown to include more than 80 pharmacists involved in activities ranging from patient-level medication reconciliation to practice-level health information technology adoption to network-level management of pharmacy benefits.
In addition to serving on multiple advisory panels addressing medication non-adherence, he has co-developed novel adherence programs and technologies that use multiple types and sources of drug use data to predict, intervene and triage medication management interventions and coaching opportunities under a multi-state collaborative called The Pharmacy Home Project.
As part of that work, Trygstad co-created the PHARMACeHOME™ platform which captures a community-level drug use narrative with drug therapy problem-finding utilities. He also co-created Care TriageTM analytics and care logistics engine which organizes interventions and interventionists based on predictive models, taking into account available resources within a given ecosystem. Both are currently utilized in more than 40 distinct licensures, settings and roles, across multiple geographies with more than 4,000 distinct users.
He is also the Project Director for a CMMI Round 2 Innovations award that tests new models of payment and pharmacy connectivity to primary care providers and the Medical Neighborhood that includes over 250 pharmacies in North Carolina. This work has helped spawn Community Pharmacy Enhanced Services Networks in 17 states as of September of 2016. Trygstad received his PharmD and MBA degrees from Drake University and a PhD in Pharmaceutical Outcomes and Policy from the University of North Carolina. He proudly practices in a community pharmacy setting on nights and weekends and serves as a board member for the American Pharmacists Association Foundation as well as Editor-In-Chief of Pharmacy Times.
James LaValle, is a nationally recognized clinical pharmacist, author, board certified clinical nutritionist, founder of Metabolic Code Enterprises, Inc. He founded and practices at Progressive Medical Center in Orange County, CA. He also founded Integrative Health Resources in 2001, as a natural products industry consulting company. Mr. LaValle has 27 years of expertise in natural therapeutics application and drug/nutrient depletion issues and uncovering the underlying metabolic issues that keep people from feeling healthy and vital. As such he has written hundreds of articles for a variety of industry journals and publications, and has lectured for thousands of healthcare professionals and consumer audiences globally on these topics. He was a founding author of the NHI on Demand database and spearheaded the Lexi Comp databases relating to natural therapeutics.
He is author of 16 e books and 20 books and was named one of the “50 Most Influential Pharmacists” by American Druggist magazine and was one of only nine Americans selected to participate in the inaugural Dietary Supplement Education Alliance & Dietary Supplement Information Bureau. Mr. LaValle is a favorite interviewee for the media related to natural care, and has done well over 500 media appearances in T.V. and radio.
Mr. LaValle served as an adjunct associate professor at Cincinnati College of Pharmacy for over 14. LaValle was appointed Metabolic Medicine Institute (MMI) Committee Chairperson in 2014He is also affiliated with George Washington University as the course director in systems biology and clinical lecturer. He currently is a co-chairman for A4M Advisory Board as well as an instructor for the Fellowship for Anti-Aging and Regenerative Medicine Fellowship.
Radhika draws on her experience working in highly regulated industries and companies to generate engagement by developing and launching multichannel marketing campaigns and designing and implementing unique customer experiences.
As a consultant, Radhika led key components of multichannel and product development projects including digital strategy and capability building, brand positioning, customer experience design, brand identity and messaging development, market research to understand unmet customer needs, social media management, and launch implementation. As an marketer, she draws on these experiences to develop and market brands in a variety of industries using focused digital tactics to drive results.
Radhika earned an M.B.A. in marketing from Columbia Business School and a B.A. in marketing and international business from the Leonard N. Stern School of Business at New York University. She is also an adjunct professor at Yeshiva University and Baruch College.