2019 Speakers

Your Host, Blair Thielemier

The last two years Blair’s primary focus has been elevating the profession of pharmacy through advanced clinical services. She regularly shares information about pharmacy consulting services on her blog at BTPharmacyConsulting.com. Blair is the author of the Amazon bestselling book How to Build a Pharmacy Consulting Business.

Blair is passionate about the advancement of the profession of pharmacy and believes the shift to a value-based healthcare model is an opportunity for pharmacy to play a bigger role in the system.  She believes this shift will change the face of our profession drastically in the next 20 years and wants to help her colleagues prepare and adapt to those changes.

In 2015, she founded a pharmacy consulting business BT Pharmacy Consulting, LLC and currently helps train and coach other pharmacists looking to start their own consulting businesses through an online e-course and business coaching platform at the PharmapreneurAcademy.com. Through the Academy, Blair is pioneering the use of educational online courses for pharmacists interested in providing enhanced clinical services, such as immunizations, point of care testing, chronic care and transitional care management programs.

In April 2017, she launched the first online pharmacy conference in the industry. The Elevate Pharmacy Virtual Summit featured pharmacists of various backgrounds practicing pharmacy at the peak of the profession. Over 1,800 pharmacists from across the globe attended the inaugural event.

In May 2019, the 3rd annual ElevatePharmacySummit.com features an all new lineup of speakers. The five day event is co-presented by the Pharmapreneur Academy and the NCPA Innovation Center. Pharmacists in attendance are eligible for live, accredited CE through the National Community Pharmacists Association.

Blair’s interests include advocating for community pharmacy services that help providers in primary care and post acute care improve quality measures and patient outcomes. She is dedicated to putting out helpful information about pharmacist billing options and the benefits of pharmacy consulting services through the Pharmapreneur Academy.

Amy Van Milligan

Dr. Amy Van Milligan joined Crossroad Health Center in October 2010. She was drawn by the opportunity to provide health care to those who might otherwise not receive care. A native of Virginia Beach, Dr. Van Milligan obtained her medical degree at the Medical College of Virginia in Richmond. She then completed a combined residency in internal medicine and pediatrics at University of Cincinnati Hospital and Cincinnati Children’s Hospital Medical Center. Currently Dr. Van Milligan is helping to implement a primary care treatment program for patients struggling with substance use disorder.

Dr. Van Milligan and her husband have three young children. She enjoys reading, traveling, and visiting unusual ice cream stands in her spare time. She only wishes that Cincinnati were closer to the Atlantic Ocean and good salt water taffy.

Sue Paul

Sue Paul is a pharmacist, entrepreneur and small business owner with over 20 years experience in the industry. She is following a non traditional path by assisting physicians in managing chronic disease state medications, implementing pharmacogenetic testing / analysis for complicated patients, and compiling current medication lists for their patients. She enjoys educating clients on all aspects of medication which empowers them to take control of their health. Current worksites include physician’s offices, nursing homes, employer groups, independent drug stores and in-home patient visits. She is President and Founder of SyneRxgy Consulting, LLC, a concierge pharmacy service.

Jessica and Dr. Pettis

Jessica Sinclair graduated from the Purdue University College of Pharmacy in 2017. She is the immediate past resident of the UNC PGY1 Community-based Pharmacy Residency with Rx Clinic Pharmacy in Charlotte, North Carolina. She now works as a clinical pharmacist with Rx Clinic Pharmacy and provides collaborative clinical services at Metrolina Internal Medicine. She also is an instructor with the Avant Institute of Clinicians where she provides insight to pharmacists regarding expanding clinical services in the community and collaborative settings.

Dr. Karlton Pettis is an Internal Medicine Specialist at Metrolina Internal Medicine in Charlotte, NC

Tasha Michaels & Andy Carrington

Natasha (Tasha) Michaels, PharmD, BCACP is Director of Clinical Services at Sona Pharmacy + Clinic. Michaels received her bachelor of science in chemistry and biology and minor in mathematics from Meredith College in Raleigh, NC (2003). She received her doctor of pharmacy from the UNC Eshelman School of Pharmacy (2007). Michaels completed her PGY1 community pharmacy residency at Kerr Drug in Raleigh and UNC Eshelman School of Pharmacy (2008). Her research on North Carolina’s Medicaid Medication Therapy Management Program was published in the May/June 2010 issue of Journal of the American Pharmacists Association. Michaels’ primary focus has been to provide clinical services to patients in the community setting including incorporation of these services into pharmacy workflow. These services consist of medication therapy management services, immunizations, point-of-care testing, and disease state management, including diabetes education. Michaels is passionate about vaccinations and expanding the role of community pharmacists.
Michaels joined the Sona Pharmacy team in 2015 and relocated to Asheville from the Triangle area in NC. Prior to joining Sona Pharmacy, Michaels practiced at Kerr Drug and Walgreens.
Michaels is also an adjunct faculty member at the UNC Eshelman School of Pharmacy and serves as a preceptor for advanced community experiential rotations for pharmacy students from various schools of pharmacy. She is a member of the American Pharmacists Association (APhA) and the North Carolina Association of Pharmacists (NCAP). She is actively involved in NCAP and currently serves on the Immunization Committee and Editorial Board. She has served as a member of NCAP’s Community Care Practice Forum Executive Committee 2009 – 2014 including Chair in 2013, Membership Committee, Award Committee, and Strategic Plan Task Force. Michaels received the Community Care Pharmacist of the Year award in August 2010 from NCAP for her work with expanding MTM to all Kerr Drug pharmacists and stores. She also became a Board Certified Ambulatory Care Pharmacist in 2012.

Anne Carter Carrington, PharmD, CPP
Clinical Pharmacist Practitioner, MAHEC
Assistant Professor of Clinical Education, UNC Eshelman School of Pharmacy
Anne “Andy” Carrington grew up in rural South Boston, Virginia and received her undergraduate degree from Virginia Tech in Animal and Poultry Sciences. She finished her Doctor of Pharmacy degree from the UNC Eshelman School of Pharmacy in 2015. She completed an ASHP accredited PGY-1 residency with Carilion Roanoke Memorial Hospital in Virginia and moved back to NC to complete her PGY-2 ASHP accredited residency in academia and ambulatory care at MAHEC. During her PGY-2, she had the opportunity to create her own practice sites with Mission Health and developed a passion for Team-Based Care. She currently serves as an Inpatient Clinical Pharmacist where she splits her time between the inpatient Family Practice Service at Mission and in clinic at the MAHEC Family Health Center. Her areas of interest include transitions of care, collaborative interdisciplinary practice, diabetes management, and population health. Her involvement in academia includes responsibilities for teaching of medical and pharmacy learners as well as precepting pharmacy students and PGY1 pharmacy residents. Outside of work, Dr. Carrington enjoys riding her horse, Triple Down, spending time with family/friends, travel, running/hiking, and anything Disney!

Mary Onysko

Mary Onysko, PharmD, BCPS is the Director of Pharmacy at Rx Clinical Services in Eugene, Oregon. After spending 11 years in ambulatory care and academia, she joined Jeannie and Brian Marr (who also own two independent pharmacies in town) to help create this new company in May of 2018. Despite being formed less than a year ago, Rx Clinical Services has placed pharmacists into 4 independent primary care offices and will be welcoming two PGY1 residents to the team in July. Their services include conducting Annual Wellness Visits, performing Chronic Care Management (CCM), telephonic medication management, transition of care visits (TCM), and comprehensive medication management visits.

Dr. Onysko is responsible for the creation and development of clinical pharmacy services for the company. She approaches doctor’s offices with ideas for integration and is hoping to start contracting with third party payers for comprehensive medication management.

Josh Howland

Josh Howland earned his Doctor of Pharmacy in 2008 from the University of Texas at Austin and his MBA in 2013 from the University of Texas at Dallas with a focus on healthcare administration and quality/process improvement. He began his career at Walgreens and moved to CVS/Health’s PBM working in clinical client operations. He then moved to DaVita Rx developing medication management programs for End-Stage Renal Disease patients at DaVita Rx. After building several successful programs using novel payment models and demonstrating that pharmacists can add enormous value through managing medications, care plans and building strong relationships with patients and providers, Josh finally found his home at PioneerRx. At PioneerRx he runs the Dallas office and works with a great team and brilliant pharmacists to bring new clinical capabilities to independent pharmacies, such as care plans and adding even more value to the RxLocal product line. In his personal time, Josh has an amazing wife of 8 years, 3 of the friendliest dogs you’ll ever meet, and is learning to be a first time dad.

Travis Wolff

Travis Wolff, Pharm.D. is a Board Certified Ambulatory Care Pharmacist who serves as manager and co-owner of Med-World Pharmacy in Sapulpa, OK. Since buying Med-World Pharmacy a little over seven years ago, Dr. Wolff has implemented new patient services common to independent pharmacy such as Medication Therapy Management, patient education classes, prescription compounding, and immunizations. However with the new challenges presented to pharmacy owners, Dr. Wolff has become known in the pharmacy world as an expert in employee culture, workplace change and best implementation practices as he has recently worked to add novel programs such as point of care testing for flu, strep, cholesterol, A1C, and patient education programs for several disease states, including becoming an accredited site for Diabetes Education, as well as designing a Smoke Cessation Program that has been recognized nationally by three different organizations. He and his staff even provide clinical services inside doctors’ offices. Dr. Wolff has been speaking nationally coast to coast about these topics since 2016. With his background and knowledge Dr. Wolff’s newest endeavor includes founding PharmFurther, LLC, a business coaching service that focuses on employee engagement through Culture, Leadership, Discipline, and Implementation. As pharmacy owners themselves, the mission of PharmFurther is to help other pharmacy owners not only survive, but thrive in today’s pharmacy market. Dr. Wolff has pursued many interests to become the expert on teaching people how to do new things in pharmacy, including achieving a teaching certificate from the University of Connecticut College of Pharmacy, pursuing new and exciting ambulatory care opportunities both inside and outside of the pharmacy walls, as well as graduating from the Cornell College of Management with a certificate focus on the Psychology of Leadership. Back at the store, Dr. Wolff precepts student pharmacists with a passion to teach and serves as the Residency Program Director for the Med-World Pharmacy Community Pharmacy Residency Program. While currently associated with ASHP, the residency program will be joining the select few pharmacies in the University of North Carolina Independent Pharmacy Ownership Residency (IPOR) program accredited by NCPA for the 2019-2020 resident year. In 2018, Southwestern Oklahoma State University College of Pharmacy named Dr. Wolff with the Young Professional Achievement Award. The Oklahoma Pharmacists Association awarded Dr. Wolff with the Excellence in Innovation for Pharmacy Services Award in 2017. In 2016, Outcomes MTM named Dr. Wolff and his pharmacy as the Top MTM Performing Pharmacy in Oklahoma for services provided in 2015. If you need a speaker or a help in your business, Dr. Wolff is always ready to help you and may be reached at travis@pharmfurther.com. For a free consultation about your goals, you can fill out the background form on www.PharmFurther.com.

Phil Baker

Lifelong Memphian, graduated Raleigh Egypt High School 1994, graduated University of Tennessee (Memphis) College of Pharmacy 2005. Was a Pharmacy Manager for Kroger from 2005-2011, then Director of Pharmacy for Baptist Germantown Hospital from 2011-2015, opened Good Shepherd Pharmacy September of 2015. Married to Mackenzie Baker since 2012 and just enjoyed the birth of their 4th child, Boaz Alexander, in June 2018. Member of Grace Church Memphis in Uptown Memphis.

Healthcare Innovations

Developed a business model for pharmacy that does not require a person to have insurance- the Membership Pharmacy. For a low monthly membership fee all pharmacy members get their prescriptions at the actual wholesale cost with no markup. We’ve grown to over 900 memberships in less than 3 years.

Created an operational model for pharmacy that keeps all of a patient’s prescription medication on the same schedule- all the time- so that they get everything at the same time once every 90 days. This model allows us to know to a very high degree how well our patients are actually taking their medicine (adherence) and identify opportunities for improvement.

Created a Transitional Care program with both St. Francis hospitals whereby we manage low income uninsured patients being discharged from their hospitals. By ensuring they have the medicine they need and being available as a resource for healthcare issues we prevent readmissions and ER visits.

We got a law passed (https://openstates.org/tn/bills/110/HB137/) so that we could start a state-wide prescription reclamation program that allows us to accept prescription medication donations from hospitals and nursing homes- and dispense those meds to low income uninsured Tennesseans. The program is called REMEDI Medication Recovery and will start before the end of the year.

Partnered with a self-insured employer (Barnhardt Crane and Rigging) to provide prescriptions and medication management to their employees a fraction of the cost of existing (PBM) models.

Recognized by Tennessee Pharmacists Association as Innovative Pharmacy of the year.

Founded CharityPharmacy.org which aims to network every charity pharmacy in the country to share our successful programs and processes with other pharmacies serving the vulnerable.

Pharmacy of Choice for Church Health and the 70,000 Memphians they serve every year.

Recognized by Medishare Healthcare sharing ministries as pharmacy of choice.

Partnered with the University of Tennessee College of Pharmacy to create an Advanced Community Pharmacy Practice Residency designed focused on serving low income uninsured patients.

Training site for Union University, Lipscomb University, and University of Tennessee Colleges of Pharmacy students.

Partnered with the Southern College of Optometry to be an interprofessional training site for their optometry students.

Community Outreach

Developed a Certified Pharmacy Technician training program that is completely free for the students. Our initial class had over 700 applications. Four students graduated the program in 2017, all of whom are now working fulltime as Certified Pharmacy Technicians.

We’ve served over 2000 low income uninsured Memphians with medicine they would not have otherwise been able to afford.

We’ve diverted over $10 Million worth of prescription medication (over 50,000 individual prescriptions) from our landfills, lakes, and rivers into the hands of people who would not otherwise afford it.

We’ve saved the Memphis Healthcare Ecosystem another $10 Million in avoided emergency room visits, hospitalizations, and adverse drug events.

Beverly Schaeffer

Beverly Schaefer is co-owner of Katterman’s Sand Point Pharmacy, Seattle, Washington and was the 2007 NCPA National Community Pharmacist of the Year. Katterman’s is a corner, neighborhood pharmacy that offers patient care services including immunizations, travel consultations and specialty compounding. The pharmacy specializes in helping patients solve problems related to maintaining or improving their health. Extensive OTC counseling, compression hose fitting, wound supplies, travel medicine information and having fun at retailing are all part of the mix of this successful pharmacy operation.

Ms. Schaefer holds an appointment at the University of Washington School of Pharmacy as a clinical professor. Katterman’s Pharmacy mentors several pharmacy students on site each year as well as acting as advisor for special student projects like NCPA Student business plan competition.

Ms. Schaefer has received many professional awards, the most recent being the 2018 Washington State Innovative Pharmacist Award.

Traci Poole

Dr. Traci Poole joined the faculty of the College of Pharmacy as an Assistant Professor of Pharmacy Practice in August 2010. She is a 2009 graduate of Virginia Commonwealth University School of Pharmacy in Richmond, VA. Upon graduation, Dr. Poole completed an ASHP/APhA-accredited pharmacy practice residency with an emphasis in community care at VCU School of Pharmacy and Kmart Pharmacy. She also served in several roles at the VCU School of Pharmacy including co-preceptor for students on introductory and advanced pharmacy practice experiences, clinical instructor in pharmacy practice laboratories, and guest lecturer in the Self-Medication courses.

Dr Poole is a board certified as an ambulatory care and geriatric pharmacist with a primary practice focus of geriatric internal medicine and developing clinical services within innovative health care models. Her other areas of particular interest and expertise include immunizations, medication therapy management, and self-care. She has an established practice site at Apothecary, an independent community pharmacy, located in the Gulch area of downtown Nashville. Her practice site serves as an advanced pharmacy practice experience site for fourth year student pharmacists in community-based medication management, community pharmacy, and management.
As Associate Professor of Pharmacy Practice, Dr. Poole teaches second and third year student pharmacists in PHM 6200: Self-Care Therapeutics, PHM 6530: Business and Entrepreneurial Management, and PHM 6335: Pharmaceutical Care III. She currently serves as the college’s coordinator for the American Pharmacists Association’s certificate program in medication therapy management and is faculty for the immunization certificate program. Dr. Poole has great interest in the advocacy of the profession and is actively involved in the Tennessee Pharmacists Association (TPA), American Pharmacists Association (APhA), and National Community Pharmacists Association. She currently serves as the faculty advisor to the Belmont Student Pharmacists Alliance, TPA’s Society of Student Pharmacists and APhA’s Academy of Student Pharmacists.

Bill Holmes

Bill has devoted most of his professional career to the development and sale of automated storage and dispensing equipment. He was either an integral team member or founder of five successful high tech companies in California including: Pyxis, OmniCell, SupplyPro, ddn and now, RxSafe. With over 60 US Patents to his credit, Bill is a recognized entrepreneurial visionary who builds value by recognizing opportunities and then combining creativity, resources and perseverance to turn them into reality. Bill received a B.S. in Mechanical Engineering from Ohio University and an MBA from San Diego State University.

Adam Martin

Dr. Adam Martin earned his doctorate of pharmacy degree from the University of Pittsburgh School of Pharmacy. With over 7 years of experience working full-time in the community pharmacy setting, he’s passionate about empowering other pharmacists and pharmacy students to put the health back into healthcare through leading by example in their professional practice to not only live their best lives, but to inspire others along the way to do the same.

He is the founder of The Fit Pharmacist, a company with a mission to empower stressed pharmacists with simple, effective plans to master their mindset, nail their nutrition, and fit fitness into their busy schedule. He is the author of the best-selling pharmacy book Rx: YOU! The Pharmacist’s Survival Guide for Managing Stress & Fitting In Fitness (available on Amazon in print and for Kindle).

In addition to in-person service as a pharmacist and NSA Speaker, he has found that social media is an excellent resource to connect and service the profession. Through podcasting, collaborating with other passionate professionals across other fields of healthcare, and delivering content across social media platforms such as Instagram, Facebook, LinkedIn and YouTube, The Fit Pharmacist strives to provide essential tools and resources enabling each and every member of our profession to make a difference in our patients’ lives by starting with the source: YOU!
He currently resides in his hometown of Pittsburgh, PA, yet loves to travel the world with a passion for serving, speaking, food-touring, and of course visiting innovative pharmacy schools and pharmacies along the way.

Instagram: https://www.instagram.com/thefitpharmacist/

Website: https://thefitpharmacist.com

Podcast: https://soundcloud.com/thefitpharmacist

Facebook: https://www.facebook.com/fitpharmfam

LinkedIn: https://www.linkedin.com/in/thefitpharmd

YouTube: https://www.youtube.com/channel/UCMLjmxSZ_RZYCfwt2QkD5zA?

Published Book: https://amzn.to/2LVX9ps

Max Caldwell

UAMS College of Pharmacy
2014 NCPA Outstanding Adherence Practitioner Award
AR CPESN Chair 2016-2018
APA Board of Directors
NCPA Emerging Models Committee

Jesica Mills

Dr. Jesica Mills received her Doctorate of Pharmacy and MBA from Sullivan University College of Pharmacy in 2014. After graduation, she returned to her home town in Owensboro, KY to practice pharmacy with her parents, Don and Daisy Thomason. In 2016, Dr. Jesica purchased the pharmacy and began Owensboro Family Pharmacy. Jesica continued her parent’s tradition of providing every patient with customized and compassionate care, while offering expanded services and products. Jesica finished her coursework for a Doctorate in Naturopathy, and sees clients for wellness consultations, DNA testing, weight loss, infertility, lab interpretation, and wellness regimen planning. Under her ownership in 2 years, the prescription volume has tripled, front end revenue has increased 10 times, and multiple niche markets have been identified and served. The growth that Dr. Jesica has brought to Owensboro Family Pharmacy can be attributed to her expanding education, collaborations with providers, and the integrative and holistic manner in which she practices. Dr. Jesica and Owensboro Family Pharmacy have won many awards and distinctions recently including the Kentucky Pharmacist Associations Distinguished Young Pharmacist of the Year 2018, National Women of Distinction, 2018 Reader’s Choice Gold Pharmacy, Spirit of Kindness Award, and the Chamber of Commerce’s Emerging Business of the Year 2019. Dr. Jesica was also volunteered at the Saving Paws Animal Rescue of Kentucky as a “Celebrity Model”, and has been published in local papers, interviewed by local media, as well as Elements Magazine about the innovative services and CBD products at her pharmacy. She is the creator of e-content courses that aim to educate independent pharmacists and providers on protocol-based care, CBD products, and how to offer integrative and holistic services in practice. She is passionate about helping independent pharmacies thrive and adapt to new challenges, growing her businesses to educate and empower her patients, and spending time with her husband and two daughters- Audrey (2) and Lily (1).

Melissa Hozack

As a practicing clinical pharmacist for almost 20 years, Melissa Hozack has developed a passion for building wellness rather than treating illness. Clients describe her as patient, compassionate and respectful. Peers describe her as informed, knowledgeable and innovative.

In 2016 Melissa received the University of Alberta Outstanding Pharmacy Alumni Award. Her commitment to managing health care, not sick care, has garnered national recognition, most notably the Canadian Commitment to Care & Service Award in Health Promotion. Her in-pharmacy clinic is recognized as an ‘industry leader in a medical setting’ for managing client weight loss to not only reduce, but relieve, associated health issues using Therapeutic Nutrition intervention.

Melissa’s leading-edge approach to building wellness through pharmaceutical care and therapeutic nutrition, makes her an in-demand speaker and presenter. She offers coaching and healthy lifestyle tips online, and her social media followers enjoy her cooking and baking posts. Melissa is featured regularly in industry publications.

Melissa lives in Medicine Hat, Alberta, Canada with her husband Rob and their 3 children, who are homeschooled. Together, they own Redcliff Pharmasave. She encourages health and wellness in the community by coaching youth soccer and as volunteer Health Advisor and Pharmacist to a local pregnancy centre.

In addition to pharmacy and wellness, Melissa’s business ventures include a craft brewery and mobile beverage services company. She is recognized by ‘Women in Business Medicine Hat’ as an influential role model for her professional and volunteer contributions to the community. Most recently, Melissa has been nominated for the Canadian Pharmacists Association 2019 ‘Patient Care Achievement Award’ award, and the Medicine Hat College ‘Business Person of the Year 2019’.

Nicki Hilliard

Dr. Hilliard is a professor of pharmacy practice at the University of Arkansas for Medical Sciences in Little Rock, AR and is the 2018-2019 President of the American Pharmacists Association. She is an advocate for pharmacist-provided patient care and is a nationally known educator of nuclear pharmacy and nuclear medicine.

Among her numerous awards she has received the William H. Briner Distinguished Achievement in Nuclear Pharmacy Practice, APhA Award of Merit, APhA Good Government Pharmacist of the Year, Bowl of Hygeia Award, American College of Nuclear Medicine Personal Mentor of the Year, UAMS 2017 Outstanding Woman Faculty Award, and 2018 Honorary President of the Arkansas Pharmacists Association. Dr. Hilliard’s previous leadership positions included Chair of the BPS Nuclear Pharmacy Council, Chair of the APhA Nuclear SIG, APhA-APPM Executive Committee Member-at-Large and APhA-APPM President.

Dr. Hilliard received a B.S and PharmD from the University of Arkansas College of Pharmacy and a Masters of Health Services Administration from the University of Arkansas at Little Rock.

Michael Schuh

Michael J. Schuh received a Bachelor of Science in pharmacy from the University of Florida, a Master of Business Administration from the University of Phoenix and a Doctor of Pharmacy from Nova Southeastern University. He is the former Outpatient Pharmacy Operations Manager of Mayo Clinic Florida and current clinical pharmacist and an Assistant Professor of Pharmacy, Family and Palliative Medicine at Mayo Clinic Florida. He is also a member of the Florida Society of Health-System Pharmacists Board of Directors where he is a member of the finance committee. On a national level he is an American Pharmacists Association (APhA) Fellow, past Chair of APhA’s Academy of Pharmacy Practice and Management Administrative Section and Executive Committee where he served as Communications Committee Chair. He was an active member of APhA’s MTM Task Force and is co-founder and past coordinator of the APhA Medication Management Special Interest Group where he served as Chair of both the Education and Business/Practice Model Committees. Dr. Schuh is a past Clinical Assistant Professor and course coordinator in the University of Florida MTM Master of Science program and CEO and manager of Medication and Health Experts, LLC. A healthcare consulting firm that provides education and clinical services to patients, health care professionals and a variety of organizations interested in pharmacist services and the business of clinical pharmacy. Outside of pharmacy, he served as a National Quality Forum Advisory Panel Member, Chamberlain College of Nursing Advisory Committee member, and as a Visiting Professor of Nutrition Health and Wellness, Integrated Science, Business Management and Nursing Pharmacology at DeVry University.

Jake Galdo

Dr. John “Jake” Galdo is a Director for Performance Measurement at the Pharmacy Quality Alliance. In this role, Dr. Galdo is the staff liaison to various stakeholders in the measure development process.

Dr. Galdo was trained at the University of Georgia’s College of Pharmacy and completed an affiliated PGY1 Community Residency in Augusta, GA. He earned his Masters in Business Administration from the Brock School of Business with Samford University. Dr. Galdo is board certified in both geriatrics and pharmacotherapy.
Dr. Galdo’s full research, publication, and presentation portfolio is available upon request.

Jeff Olson

Jeff has over 30 years of community pharmacy experience. Today he is the owner of Montross Pharmacy in Winterset, IA and an active luminary with CPESN USA.

Anthony Bolus

Dr. Anthony J. Bolus has worked in community pharmacy for over 10 years since starting as a technician in 2007 in a chain store. Dr. Bolus graduated from Samford University’s McWhorter School of Pharmacy (MSOP) with a Doctor of Pharmacy degree in 2013. Upon graduation, he became a manager at a chain pharmacy in Calera, Alabama, then returned to school in 2014/2015 to complete a post-graduate year one (PGY1) community pharmacy residency with Family Medical Services (FMS), Inc. and Samford University’s MSOP. After completing the residency, Dr. Bolus was hired to be the full time clinical coordinator of FMS, Inc., a position in which he has served for almost four years. Through this position, he helps to oversee, train, and create services beyond dispensing medications at all three (soon to be four) of FMS’ independent store locations. Services include but are not limited to diabetes education (diabetes prevention program/ diabetes self-management education and support program), wellness screenings, immunization clinics, weight management training, medication therapy management programs, and an opioid prevention program. In addition, Dr. Bolus is the founder and producer of a pharmacy radio show, Healthy Dose, which he began in 2011 and ran for 6 years on Birmingham’s Smooth Jazz Radio Station WVSU FM91.1. Outside of his work in pharmacy, Dr. Bolus is very involved in his Church, where he serves as the current chairman of the St. Elias Lebanese Food and Cultural Festival that hosts over 8,500 people around the country each year in Birmingham, AL. Dr. Bolus has been happily married to his wife Victoria for over three years and currently resides in Birmingham, AL.

Gabe Trahan

Gabe Trahan In his role as NCPA’s Senior Director of Store Operations and Marketing, Gabe Trahan has worked with hundreds of community pharmacies of all sizes to help them improve their images and ultimately boost front-end profits. From conducting in-store and virtual consultations to presenting at educational workshops and writing extensively on front-end retailing, Gabe has established himself as the leading expert in effective and innovative front-end design and merchandising.

Before joining NCPA in 2011, Gabe gained retail and wholesale experience in the drug store industry, working for Burlington Drug Company, a regional wholesaler, as the Director of Retail Services, and before that for City Drug Stores, a 14-store, independently owned chain of pharmacies. During that time, Gabe also worked as an independent consultant.

Gabe is a much sought-after speaker on merchandising and has presented at numerous workshops and seminars for NCPA and other pharmacy organizations and wholesalers. He has conducted hundreds of in-store consultations for community pharmacies as far away as Sitka, Alaska and Puerto Rico and many cities and towns in between, helping the store owners and staff to redesign floor plans, solve inventory issues, and improve merchandising and marketing with original techniques.

Gabe has published many resources for pharmacy owners and front-end staff. He created the Store Report Card and the Retail Fairy Test to help store owners methodically work through their stores from the outside to the back room, looking for ways to improve sales. He is the author of the Daily Pharmacy Planning Guide, now in its third edition. He has also been quoted in periodicals such as Drug Store News, Pharmacy Times, and Elements magazine. Gabe pens a monthly column in America’s Pharmacist magazine, contributes tips for NCPA’s bimonthly Profit Makers newsletter, posts daily tips from his Twitter account (@NCPAGabe), and publishes new content on the Front-End Overhaul webpage weekly. Gabe is also the speaker and creator of the eight hour Front-End Profit Building seminar sponsored by Good Neighbor Pharmacy.

Mona Ligvani

Mona Ligvani is an Advance Practice Pharmacist with a clinical and research focus on International Travel Medicine. She established PRSCRBD, Inc. and The Travel Consult in 2017 to bridge the gap between the digital space and the provision of healthcare for travelers.

Dr. Ligvani’s practice focuses not only on the traveler, but also on the people of the land by partnering with global campaigns that improve the quality of life for those who live in parts of the world where travelers create lifelong memories.

Dr. Ligvani’s background is rooted in her Bachelor of Arts in Geography from the University of California, Los Angeles. She holds a Doctor of Pharmacy from Western University of Health Sciences, and completed the Community-Based Pharmacy Residency Program at the University of Southern California.

For more information on The Travel Consult and to learn more about Dr. Ligvani, visit www.TheTravelConsult.com .

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